FAQs
You have questions? We have answers. If you can’t find what you’re looking for, contact us at [email].
How do I login to my subscription?
Navigate to the top of our website, where you'll find the account icon. Click on it, then select "Subscription Login."
How do I change my subscription?
ou can update your subscription including coffee choice, grind preference, or quantity anytime through your account settings.
How do I cancel my subscription?
You cancel or pause your subscription at anytime in the account settings.
Where do you source your coffee beans from?
We source our beans from Cafe Imports, Atlas Coffee, & direct trades with our producing partners.
Can I purchase Evans Brothers coffee in-store?
Yes! At our Sandpoint cafe & roastery, or our Coeur d'alene cafe
When will my order ship?
We roast coffee Sunday through Wednesday. Any orders placed before Wednesday at noon will be fulfilled within the same week. Orders placed after noon on Wednesday will be processed the following Monday.
How do I track my order?
You can track your order in the automated email that comes once your order has ship. We will give you your USPS shipment tracker.
Do you offer gift cards?
Yes, we offer digital and physical gift cards for any coffee lover.
Do you offer wholesale or bulk purchases?
Get information about purchasing Evans Brothers Coffee for your business or event by emailing inquiry@evansbrotherscoffee.com
What is your return and refund policy?
If you're not satisfied, please send us a detailed message about what you didn't enjoy, and we'll be happy to honor our 30-day return policy.
How should I store my coffee beans?
For optimal freshness, store your coffee beans in a cool, dry place, away from direct sunlight. (Avoid freezing your beans, as it can cause them to lose their flavor, aroma, and freshness!)
How can I contact Evans Brothers Coffee?
Please shoot us a message at inquiry@evansbrotherscoffee.com